Thanks for shopping at www.joinfreewill.com. If for some reason you are not entirely satisfied with your purchase, we're here to help. As the products are custom made, we do not offer refund. But if you do not get desired results, you are eligible for a replacement / revised formula as per your hair needs.
All replacements are on sole discretion of Uprising Science Pvt Ltd upon the verification and confirmation done by its employees and management.
If for some reason you want to return the product, you have 3 calendar days to raise a return request from the date you received it. To be eligible for a return, your item must be in the same condition that you received it.
You need to keep the products ready so our delivery boys can get them collected. We will call and let you know when the next pick up will take place.
Your item must be in the original packaging. Once we receive your item, we will inspect it and notify you that we have received your returned item and your refund will be processed.
For cancellations please drop us an email on firstname.lastname@example.org
If you have any questions on how to return your item to us, send us an email on email@example.com